Craftsman Direct Handyman is THE Choice for Homeowners in Durham, Chapel Hill and Raleigh for All Home Improvement and Remodeling Projects

My experience with Craftsman Direct was a 10/10. From customer experience...to pricing...to product quality, everything was perfect. Rick and Lee are top notch professionals and perfect compliments to each other. They did a large scale renovation project on our home that lasted about 6 months in all and required everything from demo to finishes. They were very flexible and accommodating to any changes that needed to be made along the way and always had a great attitude. In sum: fairly priced, high quality, expeditious work!

Craftsman Direct was very meticulous during the quoting process and provided full transparency of the job requirements and timing. Both the selling and job process were as good as can be. Lee and Rick were awesome since the beginning - they provided a timely response to our estimate request, came out to perform the estimate promptly and provided the estimate soon after. They were very informative and educated me on the job and provided a very personalized experience. They know exactly how to treat a customer.

They hit their deadlines throughout the job, always kept us informed on progress, and involved us with certain installation decisions that needed to be made. Once again, best in class.

Thank you for providing a singular and excellent experience!

Why Choose Us?

Craftsman Direct is locally owned and operated.
Craftsman Direct is a family-owned and locally operated home improvement contractor which is not nationally franchised. However, we do have two offices: one in the Triangle and one in the Triad. We have been in business for over 15 years in the Triangle.

See our customer reviews.
One Person to Oversee your Project from Beginning to End
No more managing multiple sub-contractors on your own. We do that for you. Our Project Manager's, Doug in the Triad, or Kevin, Randy or Shane in the Triangle will personally visit your home and give the FREE estimate, supervise the project, and handle all details of the project from beginning to end, to ensure the complete customer satisfaction.

FREE, Detailed, and Professional Estimates
Doug, Kevin, Randy or Shane, will estimate at our customer's convenience. There are no "middle-men", estimators, or salespeople. Each contract will detail the scope of work and will specify the exact products/materials that will be used. NO down-payment is ever required.

Quality Work
Most of our repair teams have been working with the company for 5+ years. Each repair team is personally guided and trained by our Project Managers. Each project will be completed in the contracted time frame and will be monitored by either Doug, Kevin, Randy or Jason from beginning to final clean up. There will also be a final walkthrough with the customer to ensure complete satisfaction.

Licensed, Fully Insured, and Workers Compensation Certified
Many local companies do not carry insurance to protect customers against damage done to their home. We also respect our employees and ensure they are protected. Other companies see this as a way to cut overhead and minimize operational costs. We do not believe in cutting corners whatsoever.

A+ Rating With The Better Business Bureau - 9 Years No Complaint!
Craftsman Direct has an excellent and impeccable record with the BBB. Take a look at our BBB profile.

Reliability and Our Commitment to Excellence
Being a local family-owned business, the ability to communicate with our customers is key. We are available to answer any questions after hours and on weekends. Bottom line, our customers come first.